Refund Policy - Jordan Allure Tours

If your cancellation qualifies for a refund under our terms, we will process your refund within one (1) week of written confirmation.

• Refunds will be issued ONLY to the original payment method, the original person paying, and the original credit card utilized for payment.

• Refund amounts are subject to deduction of non-refundable deposits, third-party supplier fees, and administrative costs.

• We are not responsible for supplier delays or denial of refund.

In the event of:

• Force majeure (e.g. war, natural disaster, government restrictions): We are not obligated to provide a refund unless recoverable costs can be obtained from suppliers.

• Supplier default (e.g. closure, strike, or bankruptcy): Refunds will be offered only if and when funds are recovered from the supplier.

• Guest illness or emergency: Standard cancellation policy applies unless travel insurance provides reimbursement.

• Early departure or no-show: No refunds will be issued for unused portions of the trip.

• Partial trip adjustments after arrival: No refunds will be provided for voluntary changes or missed experiences.

  Tour Rescheduling & Credit Transfer Policy

  If you cancel your trip but wish to retain your payment as credit toward a future tour, this may be granted upon mutual agreement and is subject to the following conditions:

  • A cancellation fee will apply to cover administrative costs and supplier penalties from the original booking.

  • The remaining credit may be applied to a new Jordan Allure Tours trip within 12 months of your original travel date.

  • Credit cannot be transferred to another person.

  • Any unused credit expires after 12 months and is forfeited.

  • Rescheduled travel is subject to availability and may be priced at updated seasonal or supplier rates.

  • Rescheduling does not guarantee the same itinerary, inclusions, or pricing.

  This policy allows us to remain flexible while honoring commitments to our local partners.